Privacy Policy for SummitStride Athletics

At SummitStride Athletics, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our site, use our services, or interact with us.

Information We Collect

We collect various types of information to provide and improve our personalized fitness coaching, group training classes, nutritional guidance, corporate wellness programs, athletic performance enhancement, online workout plans, and physical therapy referrals.

• Personal Identification Information: This includes information such as your name, email address, phone number, postal address (e.g., for billing or program delivery), date of birth, and gender, which you provide when signing up for services, creating an account, or contacting us.
• Health and Fitness Information: To provide personalized coaching and programs, we may collect information related to your physical health, fitness goals, dietary preferences, medical history relevant to exercise, and progress metrics. This is collected with your explicit consent.
• Payment Information: When you purchase services, we collect payment details such as credit card numbers or other financial information. This information is processed securely by third-party payment processors, and we do not store sensitive payment card data on our servers.
• Usage Data: We automatically collect information about how you access and use our site, including your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits. This helps us understand user behavior and improve our platform.
• Communications: Records of your communications with us, including emails, chat transcripts, and phone calls, may be kept to help us provide better support and service.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Managing Services: To deliver our fitness coaching, training classes, nutritional guidance, and other programs, including tailoring content and plans to your needs.
• Communication: To communicate with you about your account, services, updates, promotions, and provide customer support.
• Improvement and Development: To understand how our site and services are used, diagnose technical issues, perform data analysis, and develop new features and services.
• Personalization: To personalize your experience on our online platform and tailor content and offers that may be of interest to you.
• Security and Fraud Prevention: To maintain the security and integrity of our site and services, prevent fraud, and enforce our terms and policies.
• Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, analytics, customer support, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Affiliates and Partners: With our affiliates and business partners, particularly for physical therapy referrals or integrated wellness programs, always with your consent where required.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and secure data storage. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request the deletion of your personal information under certain circumstances.
• Objection/Restriction: You may object to or request the restriction of processing your personal information in certain situations.
• Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

Third-Party Links

Our site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• SummitStride Athletics
• 2847 Yonge Street, Suite 310
• Toronto, Ontario, M4N 2J4
• Canada

This Privacy Policy was last updated.